Effective Date : 20-11-2024
Welcome to Property Plaza. These Terms of Service ("Terms") set out the rules for using our platform. By accessing or using Property Plaza, you agree to these Terms. If you do not agree, please stop using the platform.
1.
Introduction
Property Plaza is a platform that connects villa owners with long-term tenants for rental opportunities in Bali. We act as an intermediary and do not participate in or guarantee any rental transaction between users.
2.
Eligibility
To use Property Plaza, you must:
- Be at least 18 years old or the legal age of majority in your country.
- Provide accurate, complete, and current registration information.
- Comply with all applicable laws and regulations, including Indonesian property and rental laws.
By registering or using our platform, you confirm that you meet these requirements.
3.
User Roles and Responsibilities
a. For Property Owners
- You are responsible for making sure all property listings are accurate, complete, and comply with applicable laws.
- You must own the listed property or have the legal authority to offer it for rent.
- You agree to honor commitments made to tenants through the platform.
b. For Tenants
- You are responsible for reviewing property details and conducting your own due diligence before entering into a rental agreement.
- You understand and accept the responsibilities that come with a long-term rental commitment.
- You agree to follow the rental terms set by property owners in your rental agreement.
4.
Account Registration and Security
- You must create an account to access certain features of Property Plaza.
- You are responsible for keeping your login credentials confidential and restricting access to your account.
- Contact us immediately if you suspect unauthorized use of your account.
We reserve the right to suspend or terminate accounts that violate these Terms or engage in harmful or illegal activity.
5.
Platform Use and Restrictions
By using Property Plaza, you agree not to:
- Post false, misleading, or fraudulent listings or information.
- Use the platform for any illegal or unauthorized purpose.
- Interfere with or disrupt the platform's operation or security.
- Collect data from other users without their consent.
We reserve the right to investigate and take legal action against users who violate these restrictions.
6. Listings and Rentals
- Property Plaza provides a platform for villa owners to list their properties and for tenants to find long-term rentals.
- We do not validate or guarantee the accuracy of listings, property conditions, or rental outcomes.
- Rental agreements and transactions between owners and tenants are solely their responsibility.
7. Fees and Payments
- Property Plaza may charge fees for certain services, such as premium listing placement. These fees will be clearly communicated before any charges apply.
- Payments are processed through third-party payment providers. We are not responsible for payment processing errors or delays.
- Users are responsible for any taxes applicable to their rental income or transactions.
8. Intellectual Property
- All content on Property Plaza, including logos, text, graphics, and software, is protected by intellectual property laws.
- You may not reproduce, distribute, or modify any content without prior written permission from Property Plaza.
- Content you submit (such as property listings and photos) remains your property. By submitting it, you grant us a non-exclusive license to display it on our platform.
9. Disclaimers
- Property Plaza provides the platform "as is" without warranties of any kind, whether express or implied.
- We do not guarantee the accuracy, reliability, or legality of user-submitted content.
- We are not responsible for any disputes, losses, or damages that arise from interactions or transactions between users.
10. Limitation of Liability
To the fullest extent permitted by law:
- Property Plaza is not liable for any indirect, incidental, or consequential damages arising from your use of the platform.
- Our total liability, if any, is limited to the fees you have paid to us in the 12 months before the claim.
11. Indemnification
You agree to indemnify and hold Property Plaza harmless from any claims, damages, or expenses arising from:
- Your use of the platform.
- Your violation of these Terms.
- Any disputes or transactions between you and other users.
12. Termination
- We may suspend or terminate your account if you violate these Terms or engage in harmful activity.
- You may terminate your account at any time by contacting us.
- When your account is terminated, you will lose access to your account and associated data.
13. Governing Law and Dispute Resolution
These Terms are governed by the laws of the Republic of Indonesia. Any disputes arising under these Terms will be resolved in the courts of Badung Regency, Bali, Indonesia.
14. Changes to Terms
We may update these Terms from time to time. We will notify you of changes by email or through the platform. If you continue using Property Plaza after the updated Terms take effect, you accept those changes.
15. Contact Information
If you have questions or concerns about these Terms, contact us at:
- Email: support@property-plaza.com
- WhatsApp: +62 823 4189 1047
- Address: Jl. Sempol No. 17B, Pererenan, Bali 80351