Privacy Policy
Effective Date : 20-11-2024
At Property Plaza ('we,' 'our,' or 'us'), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our platform, which connects property owners and investors. By using Property Plaza, you agree to the terms outlined here. If you disagree with this Privacy Policy, please discontinue using our services.
1. Information We Collect
a. Personal Information
When you register, contact us, or use our platform, we may collect the following:
- Name, email address, phone number, and date of birth.
- Payment details for transactions (e.g., bank account or credit card information).
- Government-issued identification numbers or documents, if required for verification purposes.
b. Property-Related Information
For property owners:
- Property details such as location, size, price, and relevant legal documentation. For investors:
- Investment preferences, history, and associated communication.
c. Usage Data
We automatically collect information about your interactions with our platform, including:
- Device type, operating system, and browser type.
- IP address, geolocation data, and log files.
- Pages visited, time spent on the platform, and links clicked.
d. Communication Data
- Messages exchanged with other users (e.g., investors and property owners).
- Feedback, inquiries, or support requests submitted to us.
2. How We Use Your Information
We use your information for the following purposes:
a. To Provide Services
- Facilitate connections between property owners and investors.
- Process payments and generate invoices.
- Send notifications about account activity, listings, or updates.
b. To Improve the Platform
- Analyze usage patterns to optimize functionality and user experience.
- Conduct research and user surveys for development purposes.
c. Legal and Compliance
- Verify user identity to prevent fraud and unauthorized activity.
- Comply with applicable legal, regulatory, or contractual obligations.
d. Marketing and Communication
- Send promotional messages or updates related to Property Plaza.
- Personalize marketing campaigns based on user preferences.
You can opt-out of marketing communications at any time by clicking "unsubscribe" or adjusting your account preferences
4. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, including complying with legal, tax, and regulatory obligations.
- Account-related information: Retained until you delete your account or after a defined period of inactivity (e.g., 5 years).
- Communication data: Retained for auditing or legal compliance purposes.
5. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights regarding your personal data:
a. Access and Update
You can access and update your personal information through your account settings or by contacting us.
b. Deletion and Portability
You may request deletion of your personal data or transfer it to another service provider, where applicable.
c. Opt-Out
You can opt out of:
- Marketing communications by clicking "unsubscribe."
- Data collection via cookies (see Section 6 below).
d. Withdraw Consent
Where consent is the legal basis for processing, you can withdraw your consent at any time. To exercise your rights, contact us at privacy@propertyplaza.com.
6. Cookies and Tracking Technologies
Property Plaza uses cookies and other tracking technologies to:
- Remember your preferences and enhance functionality.
- Analyze traffic and usage to improve services.
- Serve targeted advertisements (if applicable).
You can manage or disable cookies via your browser settings. Note that disabling cookies may limit platform functionality.
7. Data Security
We implement robust security measures, including:
- Encryption of sensitive data during transmission and storage.
- Regular system audits and vulnerability assessments.
- Restricted access to personal data by authorized personnel only.
While we strive to protect your information, no method of transmission over the internet is completely secure. You use the platform at your own risk.
8. International Data Transfers
If you use Property Plaza from outside our operating region, your information may be transferred to and processed in a country with different privacy laws. We ensure that adequate safeguards are in place to protect your data during such transfers.
9. Third-Party Links and Services
Property Plaza may contain links to third-party websites or services. This Privacy Policy does not apply to those websites, and we are not responsible for their privacy practices. Please review their privacy policies before sharing your information.
10. Children's Privacy
Property Plaza is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover such data, it will be deleted promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Significant changes will be communicated via email or platform notifications. Please review the policy regularly to stay informed.
12. Contact Us
For questions, concerns, or requests regarding this Privacy Policy, contact us at:
- Email: privacy@propertyplaza.com
- Phone: [Insert Contact Number]
- Address: [Insert Office Address]
Connecting People to Properties
Address: Jl. Sempol No. 17B, Pererenan, Bali